Chaser Communications Telecoms Newcastle has an experienced engineering department that includes specialist telecommunications engineers. This enables us to provide maintenance cover for the majority of both recent and current telephone systems. We can also tailor bespoke packages that fit around your own specific requirements to include such things as Weekend/ 24 Hour/ Bank Holidays.
Whether for desktop or data centre equipment, we provide superior hardware maintenance, regardless of manufacturer.
As a Warranty Service Provider for both IBM and Lenovo, we can provide warranty repairs and maintenance for desktops, laptops, workstations, Intel servers, printers and peripherals. We also provide assistance with most other manufacturers’ off-warranty products.
Data Centre Infrastructure
For data centre infrastructure, we’ll investigate the issue and, if necessary, escalate to the appropriate vendor, managing the entire process through to resolution.
For some equipment, we don’t just guarantee the response time. We also guarantee fix time as well. That enables you to accurately plan around the point of failure, minimising downtime and protecting your investment.
We further expand our service by providing a complete IT Asset Management Service, which covers procurement through to End of Life.